Shipping and Returns Policy

SHIPPING

We ship plastic-free! Our boxes are made with 100% post consumer recycled cardboard.  We package with recycled paper and cornstarch peanuts that melt in water! Although our packaging may not be the prettiest, each package is sent with love and care.  Please pass on the love by reusing, donating or recycling these materials.

We will fulfill and ship your order within 24 hours.

If you are local, take advantage of free curbside pick up by selecting IN STORE PICK UP at checkout.  You will receive notification via email when your package is ready.  The email will contain instructions on where to pick up.

There are no shipping charges on purchases when you spend at least $35 on merchandise (spend does not include taxes).  

We ship ALL PACKAGES using USPS (The US Postal Service) Priority Mail.  Priority Mail is a far better experience than Ground shipping. Take a look at the statistics:

For packages shipped on a Monday, USPS Priority Mail (1.79 days on average) delivered packages almost one full day faster than UPS Ground (2.75 days on average), and about a half day faster than FedEx Home Delivery (2.21 days on average).  

You can feel confident knowing that when you purchase from us, your package is insured. If for some reason your package does not arrive, you can fill out a request with USPS to track your package and if it cannot be located, you will be reimbursed up to $50.

You may also choose Priority Mail Express at your own expense for even faster shipping timeframes.

The Post Office does NOT deliver to PO Boxes, so please do not provide an address that includes a PO Box as we cannot mail packages to a PO Box.

RETURNS

We will make it right. In the case you do not love what you ordered, we'll send you a new size, color, or style, or issue you a quick refund. You have up to 45 days to return items purchased at Simple Good.

3 Simple Steps to Return:

1. Print out your order confirmation email 

If you do not have your order confirmation email, no problem. You can email us at support@simplegoodgifts and we can resend it to you. 

2. Prep your package 

Pack your unopened items securely, in the original package if possible, and include the print out of your order confirmation email. 

3. Ship it 

When your package is ready, bring it to the post office so they can help you ship the package back to us.  Return shipping costs are at your expense.

Address to: 
Simple Good 
35 Chandler Square
Port Jefferson, NY 11777

Affix your shipping label to the package, making sure no other tracking labels are showing.

EXCHANGES

We will be happy to assist you with a merchandise exchange. If you need to exchange something for the same item, send us an email at support@simplegoodgifts.com and let us know how we can fix it.

Exchanges can be mailed to:

Simple Good 
35 Chandler Square
Port Jefferson, NY 11777

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. Unfortunately, we can’t guarantee that we will receive your returned item.