So, I originally just ordered the conditioner bar, because I still had a different shampoo bar left (Lush brand). But then I thought about it, and decided to get the shampoo bar as well, so I placed a second order. Their customer service was awesome! They refunded me for shipping for one of my packages, since I placed two separate orders. I’ve been using the bars for right at two weeks now, and I’m very happy with how my hair looks, and feels. I’m glad the scent is not super strong, but that’s just me! But my hair looks so good after I wash it, and it just feels so healthy. I’m very happy I bought from them!